
PROGRAM
5th INTERNATIONAL HOSPITALITY FORUM
27 NOVEMBER 2021 | Hospitality in the post covid-era
10.00-10.30
REGISTRATIONS
10.30-11.00
OPENING REMARKS
11.00-11.40
RESEARCH PRESENTATION
Drivers of customer satisfaction in a renewed travel market
MODERATOR
Peter O'Connor | Senior Market Analyst, Phocuswright11.40-12.25
FIRST PANEL DISCUSSION
Hotel Recovery: Revolutionizing hotel marketing,
distribution and operationsMODERATOR
Cristina Polo | Market Analyst, EMEASPEAKERS
Leon Avigad | Founder, Brown Hotels
Darren Blanchard | Business Development Manager, PKF
Alan Mantin | Managing Director Development, Southern Europe, Hilton
Andrew Sangster | Travel Journalist & Hotel AnalystSTART UP PITCH SESSION
George Karathanasis | Co-founder, Hotellisense
12.25-12.45
BREAK
START UP PITCH SESSION
Katerina Kamtsi | Co-founder, Campsaround
12.45-13.30
SECOND PANEL DISCUSSION
Hotel reinvented: Making sustainability
top of the agendaMODERATOR
Linda Fox | Senior Europe Reporter, PhocuswrightSPEAKERS
Anne Daviaud-Grandjean | Founder of Blue Pineapple Tourism, Green Globe Label Auditor
Phil Halanen | Head of Sourcing & Sustainability, Wyndham Hotels & Resorts, EMEA
Andreas Metaxas | CEO Metaxa Hospitality Group
Peter Reelfs | Founder & Owner of Northflash
13.30-14.00
The President of HCH in conversation with Sébastien Bazin, Chairman and CEO of Accor