27 NOVEMBER 2021 | Hospitality in the post covid-era
HIGHLIGHTS
OPENING REMARKS
RESEARCH PRESENTATION
Drivers of customer satisfaction in a renewed travel market
MODERATOR
Peter O'Connor | Senior Market Analyst, Phocuswright
FIRST PANEL DISCUSSION
Hotel Recovery: Revolutionizing hotel marketing, distribution and operations
MODERATOR
Cristina Polo | Market Analyst, EMEA
SPEAKERS
Leon Avigad | Founder, Brown Hotels Darren Blanchard | Business Development Manager, PKF Alan Mantin | Managing Director Development, Southern Europe, Hilton Andrew Sangster | Travel Journalist & Hotel Analyst
SECOND PANEL DISCUSSION
Hotel reinvented: Making sustainability top of the agenda
MODERATOR
Linda Fox | Senior Europe Reporter, Phocuswright
SPEAKERS
Anne Daviaud-Grandjean | Founder of Blue Pineapple Tourism, Green Globe Label Auditor Phil Halanen | Head of Sourcing & Sustainability, Wyndham Hotels & Resorts, EMEA Andreas Metaxas | CEO Metaxa Hospitality Group Peter Reelfs | Founder & Owner of Northflash
The President of HCH in conversation with Sébastien Bazin, Chairman and CEO of Accor
