Influencer and Thought Leader on Customer Service, Customer Experience & Hospitality

Managing Director, Workathlon

Consultant, Founder & Professor in Marketing and Innovation

Co-founder and CEO, Avvio

Assistant Professor of Talent Management at the École hôtelière de Lausanne

Chief Marketing Officer for Hotel tech SaaS, Triptease

Associate Professor of Revenue Management, École hôtelière de Lausanne

Co-founder and CEO of ERGON Foods