ΠΡΟΓΡΑΜΜΑ

3o ΔΙΕΘΝΕΣ ΦΟΡΟΥΜ ΦΙΛΟΞΕΝΙΑΣ

23 ΝΟΕΜΒΡΙΟΥ 2019 | METROPOLITAN EXPO, Αθήνα
  • 10.00-10.30

    ΕΓΓΡΑΦΕΣ

  • 10.30-11.00

    ΧΑΙΡΕΤΙΣΜΟΙ

  • 11.00-12.00

    ΠΡΩΤΗ ΘΕΜΑΤΙΚΗ ΣΥΖΗΤΗΣΗ

    The Challenge of Driving Direct Bookings:

    Taking back control over hotel distribution

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    ΣΥΝΤΟΝΙΣΤΗΣ

    Dr. Peter O'Connor | Senior Market Analyst, Phocuswright

    ΟΜΙΛΗΤΕΣ

    Ian Macleod | Chief Marketing Officer for Hotel tech SaaS, Triptease

    Frank Reeves | Co-founder and CEO, Avvio

    Paulo Salvador | Consultant, Founder & Professor in Marketing and Innovation

  • 12.00-13.00

    ΔΕΥΤΕΡΗ ΘΕΜΑΤΙΚΗ ΣΥΖΗΤΗΣΗ

    Rethinking Hotel F&B:

    Stop thinking of hotel F&B as hotel F&B

    ΣΥΝΤΟΝΙΣΤΗΣ

    Μαρία Θεοφανοπούλου | CEO, Greek Travel Pages

    ΟΜΙΛΗΤΕΣ

    Tim Ananiadis I General Manager/Managing Director, Hotel Grande Bretagne & King George

    Thomas Douzis I Co-Founder and CEO, ERGON Foods

    Dr. Cindy Y. Heo I Associate Professor of Revenue Management, École hôtelière de Lausanne

  • 13.00-14.00

    ΤΡΙΤΗ ΘΕΜΑΤΙΚΗ ΣΥΖΗΤΗΣΗ

    Happy Workforce – Happy Guest:

    Increase your employees engagement by challenging existing norms

    ΣΥΝΤΟΝΙΣΤΗΣ

    Μαρία Θεοφανοπούλου | CEO, Greek Travel Pages

    ΟΜΙΛΗΤΕΣ

    Dr. Stéphanie Pougnet-Rozan I Assistant Professor of Talent Management, École hôtelière de Lausanne

    Katerina Santikou I Managing Director, Workathlon

    Micah Solomon I Influencer and Thought Leader on Customer Service, Customer Experience & Hospitality